Under general direction from the Administrative Services Director, the Community Services
Coordinator plans, organizes, coordinates, promotes, implements, and evaluates a wide range of
community-focused events, programs, activities, and facility rentals. This role provides both
administrative and technical support for these services and maintains accurate work records. The
position serves as a technical resource for assigned personnel and delivers exceptional customer
service to the public.

This is a full-time lead position responsible for overseeing part-time staff, volunteers, and
interns, while working collaboratively with various community organizations and stakeholders.

CLASS CHARACTERISTICS
The Community Services Coordinator is a lead-level classification with responsibility for the
day-to-day oversight and implementation of community events, programs, and facility rentals.
The position requires the ability to work independently, exercise sound judgment, and ensure
services are delivered effectively and efficiently.

Typical Job Functions
Duties may include, but are not limited to:
Plan, organize, coordinate, implement, and evaluate the delivery of assigned community
events, programs, and facility rentals.
Develop, monitor, and manage schedules of activities, staffing, and program
implementation.
Assess community needs and interests; recommend and develop new programs or
enhancements to existing services.
Recruit, train, supervise, and evaluate part-time staff, contractors, and volunteers; provide
guidance and corrective feedback as necessary.
Ensure safe work practices and adherence to City policies and procedures.
Provide front-line customer service, including responding to inquiries, resolving
complaints, and offering program information to the public.
Assist in the preparation, monitoring, and administration of assigned program budgets.
Promote programs and events through marketing strategies, including press releases,
brochures, flyers, and social media.
Administer agreements and partnerships with community-based organizations.
Monitor the condition of rental facilities; coordinate necessary repairs and maintenance.
Maintain accurate records, statistics, evaluations, and reports related to programs and
events.
Serve as liaison to community groups, advisory boards, and stakeholders as assigned.
Participate in the development and implementation of policies, procedures, and strategic
plans.
Attend relevant meetings, trainings, and professional development opportunities to stay
current on trends and best practices.
Perform related duties as assigned.

Education and Experience
Any combination of education and experience that would likely provide the required knowledge
and abilities is qualifying.

Education: High school diploma or equivalent required. Completion of college-level
coursework in recreation, nonprofit management, public administration, physical
education, or a related field is preferred.
Experience: At least two (2) years of increasingly responsible experience in recreation,
event planning, community programming, or a related area.

License and Certifications
Possession of a valid California driver’s license.
Possession of, or ability to obtain, current certification in Standard First Aid and CPR.
Knowledge of:
Principles and practices of event and program planning, coordination, and evaluation.
Community needs related to community events, recreational, educational, cultural, and
social services.
Budget preparation and fiscal monitoring.
Marketing and promotional strategies for community programs and events.
Public relations techniques and customer service practices.
Basic principles of supervision, training, and staff development.
Recordkeeping, reporting, and administrative procedures.
Laws, regulations, and policies related to community services and facility usage.
Standard office software and technology.