The Tennessee Department of Human Services (TDHS) seeks a strategic, mission- driven
leader to serve as State SNAP Director, providing statewide leadership for Tennessee’s
Supplemental Nutrition Assistance Program (SNAP).

This senior leadership role is responsible for shaping SNAP policy, ensuring federal
compliance, overseeing contracts and procurement, and driving continuous improvement
for one of Tennessee’s largest and most impactful human services programs.

The SNAP Director reports to the Director of Operations and leads a multidisciplinary state
office team supporting program policy, employment and training, nutrition education,
outreach, and Electronic Benefits Transfer (EBT).

This position offers the opportunity to shape public assistance policy, influence national
SNAP practice, and improve outcomes for families across all 95 Tennessee counties.

• Provide leadership for statewide SNAP policy development and administration,
  ensuring compliance with federal and state requirements.
  • Serve as TDHS’s primary policy lead in coordination with USDA Food and
  Nutrition Service (FNS).
  • Oversee SNAP Employment & Training, Nutrition Education, and Outreach
  initiatives, including program design, fiscal monitoring, and performance
  accountability.
  • Provide oversight of the EBT program, including major procurements (RFP
  development and execution), vendor management, and contract performance.
  • Lead the development and implementation of SNAP waivers and policy
  flexibilities.
  • Partner with field operations, agency leadership, and external stakeholders to
  ensure consistent policy interpretation and effective statewide implementation.
  • Advance continuous quality improvement through data-informed decision
  making and performance management