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Posted: 16-Jan-26
Location: Los Angeles, California
Internal Number: 14574
Job Description
Make a difference every single day
At Cedars-Sinai, we?re motivated by a spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America?s Best Hospitals-and now we invite you to join us! From working with a team of dedicated professionals to using state-of-the-art facilities, you?ll have everything you need to do something incredible-for yourself, and for others!
Cedars-Sinai's Emergency Department (ED), with 60 patient beds, is a Level I Trauma Center, Level II Pediatric Trauma Center, Level III Geriatric Care ED, STEMI Receiving Center, Comprehensive Stroke Center and Paramedic Base Station. The ED is open 24 hours a day, seven days a week available to all people in need.
The ED Care Coordinator is a non-clinical team member skilled at engaging with patients and family during and after their ED visit, working with the ED?s clinical care team to enhance patient-centered care and outcomes following ED discharge.
As an ED Care Coordinator you will function as a member of the care coordination team and perform the following tasks:
- Demonstrate Cedars-Sinai?s core values of respect, compassion and commitment to excellence in patient care through teamwork and collaboration.
- Patient advocacy through engagement, outreach, and providing linkage to resources.
- Educate and connect patient to medical home, facilitate post-discharge appointments, and medication or other at-home needs through social service providers.
- Assist patients and families with navigating community programs and services.
- Help patients access their health insurance, meet their social services needs, and follow-up on appointments.
- Work with area primary care and psychiatric clinics and providers to link patients with medical or psychiatric needs.
- Work with internal and external team members and organizations to ensure a coordinated outreach approach.
- Develop and maintain positive productive working relationships with health care providers and community-based services (e.g. mental health and substance abuse programs, community-based case management, and other support services).
- Maintain program records, reports and data.
- Follow up with patients to ensure they received the care and services recommended by the ED.
- Attend meetings as required and participate on committees as directed.
- Meet regularly with Emergency Department Co-Chair(s)
**** THIS IS A FLEX POSITION FOR BOTH EVENINGS AND NIGHTS ****
Qualifications
Education:
- Graduation from an accredited school of nursing required
- Bachelor of Science degree in Nursing required
License/Certifications:
- Valid CA RN license required
- BLS required from AHA or ARC
- Certified Case Management preferred or willing to obtain within 2 years time from start date
Experience:
- 2 years in acute care nursing - Medical Surgical/Tele/ICU/LTACH or 1 year in acute care nursing (Medical Surgical/Tele/ICU) with 2 or more year of care management experience (UM or DC Planning).
- 1 year of previous experience in case management in the acute inpatient or outpatient settings preferred; knowledge of HMO and Medicare rules in inpatient, home health and at the SNF settings preferred
- Knowledge of workers compensation rules and regulations is highly preferred
- Knowledge of Epic is highly preferred
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through March each year) as a condition of employment, and annually thereafter as a condition of continued employment.