We are seeking a WIC Clinic Coordinator.

The purpose of the WIC Clinic Coordinator position is,

• To obtain socio-economic, health, and dietary information and identify problems that would determine a client's eligibility for the federally funded Supplemental Nutritional Program (WIC)
• To manage the central WIC office by providing clerical and administrative support to 15 sites, clinic staff, operations manager, and program coordinator.

Specific Duties & Responsibilities

• Answers multi-line telephone system and screen callers and make proper decisions, i.e., schedule client/participant appointments, resolve any issues, or redirect to appropriate personnel.
• Conduct initial certification and recertification.
• Collect anthropometric and hematological data.
• Accurately obtains/documents and enters information in the WOW system, such as proof of residence, identity, proof of income, and proof of pregnancy if applicable.
• Provide primary and secondary nutrition education.
• Follow established federal and state guidelines and the applicants? dietary/health requirements and preferences.
• Evaluate the need for and refer clients to other health, food assistance, and social services programs.
• Ordering nutrition education and breastfeeding materials from the State Distribution Center; tracking, distributing, maintaining inventory, and arranging transporting of the items from the central office to the sites.
• Operates personal computer to access e-mail, electronic calendars, and other basic office support software.
• Create and maintain files for documents.
• Responsible for accurately documenting staff?s arrival/departure time.
• Assist with applying templates (classes and appointments) in the computer system.
• Coordinate time and location for staff meetings, transcript and disseminate meeting minutes.
• Manage and delegate work assignments for office support staff.
• Assist with monitoring and maintaining local agency caseload assignment.

• High School Diploma or graduation equivalent.
• Three years related experience. Requires an understanding of changing reimbursement policies and third party reimbursement.
• Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

• Able to work independently.
• Excellent computer skills (proficiency in Microsoft Teams, Microsoft Word, and Microsoft Excel).
• Fluent in English and Spanish.
• Excellent time management and communication (verbal and written) skills.
• Experience working with multicultural and special needs populations.
• Ability to provide excellent participant-centered customer service; basic nutrition knowledge
• Must be willing to travel to various sites and perform other duties as assigned by the immediate supervisor or program coordinator.
• Previous WIC experience.

Classified Title: Clinic Coordinator 
Job Posting Title (Working Title): WIC Clinic Coordinator   
Role/Level/Range: ATO 37.5/02/OE  
Starting Salary Range: $18.20 - $33.90 HRLY (Commensurate w/exp.) 
Employee group: Full Time 
Schedule: Monday to Friday: 8:30am ? 5:00pm. Some weekend work may be required. 
FLSA Status: Non-Exempt 
Location: School of Public Health - East Baltimore Campus 
Department name: 10003595-PFRH WIC Project 
Personnel area: School of Public Health 

About Johns Hopkins University

Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.

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